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Help Docs Home > FAQs > Billing Questions

How do I update my payment info on Savvy Wedding Guide?

You can change your payment method on file at any time by visiting the Billing settings in your account.

 

How do I cancel my subscription to Savvy Wedding Guide?

You can cancel your subscription at any time by visiting the Billing settings in your account. Your listing will remain live and public on the website until the renewal date for your plan.

 

Do you offer refunds on subscriptions?

We are unable to offer refunds on subscriptions. If you have any questions, please contact us at [email protected].

 

How do I redeem a coupon code on Savvy Wedding Guide?

When you are signing up for a new account, you’ll have an opportunity to enter a coupon code in the payment step before checking out.

 

Can I upgrade my plan on Savvy Wedding Guide?

Yes! Visit the Subscription area of your account settings and you can select any available upgrades.

 

Can I downgrade my plan on Savvy Wedding Guide?

If you’d like to downgrade your plan, please email us at [email protected].

 

What methods of payment are available for my subscription?

We currently accept payment by Credit Card via Stripe, which can process Visa, Mastercard, and American Express card payments.