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Help Docs Home > FAQs > General FAQ

Below are a list of Frequently Asked Questions about the Savvy Wedding Guide. Have another question not listed here? Contact us and we’ll be happy to help!

How long do listings stay on the site?

Your listing is valid for 12 months from the date of payment. 

Can I log in and update my listings on my own?

Absolutely! Our platform offers a full self-service dashboard where you can update and edit your listing anytime! Just register for an account and customize your listing to get started. 

How do you choose which order to display listings?

Listings are displayed according to various factors including completeness of profile, reviews, and subscription plan. If you’d like to receive premium placement in your region, we recommend choosing the Premium Package. 

I have not received any inquiries or bookings/I did not get as many clicks to my website as I wanted. Can I get a refund?

We cannot and do not guarantee clicks, inquiries, or bookings. We’ll ensure your listing is published in the category of your choice and that it includes everything that was submitted via our profile form, but we are not responsible for how it performs. We see this platform as a partnership and we encourage all members of our directory to be as involved as possible. There are several great ways to be involved in our community that can help further your exposure. But as mentioned, there are absolutely no refunds whatsoever.

What types of wedding vendors can be listed on the Savvy Wedding Guide?

We currently have listing options for the following vendor types: Wedding Venues, Wedding Planners, Wedding Photographers, Wedding Videographers, Wedding Caterers, Wedding Florists, Wedding Bakeries, Wedding Officiants, Wedding Rentals, Entertainment Services, Beauty & Grooming Services, and Transportation Services. 

How do I create a listing for my wedding business on your platform?

Simply select the Subscription Plan you are interested in and register for your account. Upon successful registration, you’ll receive access to your listing dashboard where you can enter all of the relevant details to promote your wedding business!

Can I add photos and videos to my listing?

Of course! We want to give you ample space to showcase your work to prospective couples. Each of our plans includes both photos and videos to be displayed on your listing. 

How do I edit or update my listing information?

Our platform features a fully self-service dashboard where you can update and edit your own listing anytime. Register for an account to get started!

How long does my listing stay on the site?

Your listing will be public as long as you have an active subscription. Should you choose to cancel your subscription, your listing will remain live until the date of your annual renewal. 

How do you choose which order to display listings?

Listings are displayed according to various factors, including profile completeness, reviews, and listing tier. If you’d like to receive premium placement in your region, we recommend choosing the Premium Listing Package.

Are there any restrictions on the content or language used in my listing?

Yes. We retain the right to edit or remove any language or imagery that violates our terms of service. Learn more here. 

How do couples find vendors on the Savvy Wedding Guide?

Couples can browse our entire marketplace by state and vendor, and view the individual vendor profiles for any businesses they are interested in. Each listing includes a built-in contact form that will send any inquiries directly to your inbox. 

How do you promote or market your platform to potential customers?

The Budget Savvy Bride has been a go-to resource for 15 years for couples looking to plan their big day the savvy way! The Savvy Wedding Guide is a long awaited addition to the resources we have to share with the millions of engaged couples who visit our site and social channels every year. 

Can I see analytics or data about how many couples have viewed my listing or contacted me through your platform?

Absolutely. In your listing dashboard, you’ll see relevant stats about your listing performance after 30 days, including pageviews, social media clicks, and website visits, as well as an archive of any inquiries you’ve received via the platform. 

Can I cancel my subscription?

You are welcome to cancel your subscription anytime. If you choose to cancel your plan, your listing will remain active for one year from the date of your registration, but you will not be re-billed for a renewal. 

I have not received as many inquiries/bookings/clicks to my website as I had hoped. Can I get a refund?

We cannot and do not guarantee clicks, inquiries, or bookings. We’ll ensure your listing is published in the category of your choice and that it includes all the details you choose to provide. Because we are providing this promotional platform at such an incredibly savvy price, we are unable to offer refunds on subscriptions. If you have any questions, please contact us.

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